Stacy N., San Rafael

This review speaks to Roofworx and, specifically, to the Project Manager, Ryan J., for my proposed re-roofing job. My service window was established as between 2:00 – 4:00 p.m. Ryan called me a few minutes before 2:00 p.m. to advise his ETA at that point, as 3:20 p.m. I love precision and was delighted to have some idea of his arrival time. Ryan arrived about 10 minutes early and was fully prepared to get up on the roof(s) right away and measure the job. He returned and had an estimate worked up within about 20 minutes and also showed me a sample of product that would be used. I had a specific need to have our flat roof pitched to increase water drainage to the existing scuppers and he more than adequately addressed that issue in his estimate. Ryan really impressed me with his enthusiasm, professionalism, transparency and friendly attitude. He was extremely responsive to all questions and gave me an estimate on the spot, followed by an extensive written estimate via email the following day. I know that the materials and workmanship would be well worth the cost of the work, but sadly, our budget wouldn’t allow us to award the work to Roofworx. If money was no object, I would definitely have selected Ryan and Roofworx and cannot recommend him highly enough!

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